Privacy Policy
Your data, plainly.
Effective September 16, 2026· NextHaus, a Motiv Media, LLC property ("NextHaus," "we," "us"). This policy covers nexthaus.co, the sites we host for our customers, and every NextHaus service.
01What we collect
Account data — your name, email, phone, license number, brokerage details, and the photos and content you upload. You give us this to build your sites and marketing, and it appears where you publish it.
Listing data — addresses, photos, prices, and property facts for listings you create, plus public-records and market data we gather to enrich them.
Lead data — when a visitor submits a form on one of your sites (an inquiry, a valuation request, a tour booking), we collect what they typed — typically a name, email, phone, and message — and deliver it to you.
Usage data — page views on hosted sites (counted for your dashboard), sign-in events, and the technical logs any web service keeps. We do not sell advertising. We run analytics on nexthaus.co and not on the sites we host for you; §04 says exactly where measurement runs, and what you can add to your own site.
02How we use it
To run the product: build and host sites, generate marketing designs, deliver leads, process print orders, bill subscriptions, and send the transactional email the product requires (sign-in links, lead alerts, order and billing notices). AI features process your listing content and photos to produce the artifacts you request; we don't use your content to train models.
03What we share, and with whom
We share data only with the processors that make the product work: payment processing (Stripe — we never see full card numbers), hosting and storage, email delivery, print fulfillment partners (who receive the artwork and ship-to address for orders you place), and data providers used for enrichment. Each receives only what its job requires. We do not sell your personal information, and we do not share it for cross-context behavioral advertising.
04Analytics & cookies
On nexthaus.co. Our own site — the marketing pages, sign-in, and your dashboard — uses Google Analytics to count visits and see which pages lead somewhere. It sets first-party cookies in your browser and sends Google the page address, the referring link, and general device and location information; Google's privacy policy governs what Google does with it. We read it in aggregate, to improve the product and our own marketing.
Not on the sites we host for you. Our analytics run on nexthaus.co only. Your agent or brokerage site carries none of our measurement — whether it answers on a nexthaus.co subdomain or on your own domain — so your visitors are never counted in our numbers. We also keep it off any page whose address carries a private token, such as a team invitation or an unsubscribe link, so those links are never sent to Google.
Tags you add yourself. From your dashboard you can connect your own Google Analytics, Google Ads, Google Tag Manager, Meta, TikTok, Pinterest, or LinkedIn tags to your site. Those collect data for you, under your accounts and your privacy policy rather than this one, and they run only on your site. We store the measurement ID you enter and nothing else.
Cookies we can't do without. Signing in sets a session cookie; the dashboard cannot keep you signed in without it. You can block or clear cookies in your browser, and Google offers an opt-out add-on for its analytics — the product keeps working, though it will ask you to sign in again.
05What's public by design
Publishing a site makes its contents public — that is the product. Your name as licensed, license number, brokerage identification, and contact details appear on your published sites and printed marketing because real-estate advertising rules require them. Archiving a site takes it offline; caches and search engines may lag.
06Your rights
You can access, correct, export, or delete your account data — most of it directly in the dashboard, and anything else by emailing privacy@nexthaus.co. California residents: the CCPA rights to know, delete, correct, and opt out of sale/sharing apply; we don't sell or share personal information as the CCPA defines those terms, and we don't discriminate for exercising rights. We honor deletion requests within 45 days, subject to records we must keep (billing, tax, legal holds).
07Leads belong to you — and their privacy is shared work
For lead data, you are the business and we are your service provider: we collect it on your instruction, deliver it to you, and don't use it for our own purposes. Requests from your leads about their data are yours to honor; we'll help when a request reaches us. Your use of leads (including any texting or calling) must comply with the laws that apply to you.
08Retention & security
We keep account and listing data while your account is active and for a reasonable period after, then delete or de-identify it. Payment credentials live with Stripe. Data is encrypted in transit, access is limited to what operating the product requires, and production credentials are restricted and revocable.
09Children
NextHaus is for licensed real-estate professionals and is not directed to anyone under 16; we don't knowingly collect children's data.
10Changes & contact
If this policy changes materially we'll note the new effective date here and tell active customers by email. Questions: privacy@nexthaus.co. See also our Terms of Service.